- gilAsked on October 01, 2017 at 11:36 AM
How can i sign a BAA with you for HIPAA compliance and what is the pricing for such a solution?
- JotForm SupportMikeAnswered on October 01, 2017 at 12:46 PM
Update (April 19, 2018) HIPAA is available for our Gold & Silver plan. https://www.jotform.com/hipaa/
JotForm is currently in a process of being certified for HIPAA compliance. It should be available in the nearest time. We will get back to you once it is ready.
- gilpalAnswered on October 08, 2017 at 05:43 AMHi,
I want to use the form as a way to decide to what website page forward the
visitor without saving the information at all (not or your servers nor
The information is sensitive and i dont need it and that is why i
dont want to save it.
How can i achieve that?
- JotForm SupportMikeAnswered on October 08, 2017 at 09:37 AM
If you do not collect information that can be used to identify the individual (e.g., name, address, birth date, Social Security Number) you are likely good to go with any plan.
The form submission data is always saved, however, it can be automatically deleted once it is saved (submitted). This can be achieved with the following JotForm app:
Also, remove the form email alerts to stop the form emails:
- gilpalAnswered on October 08, 2017 at 10:43 AMI do keep personal information to identify the individual (name, email,
phone) in some cases according to the medical questionnaire I want to run
that is why I don't want to keep the questionnaire answers.
When deleting the info, is there any recollection left in your DB or is it
completely deleted and I can count on it as a solution to my request?
- JotForm SupportMikeAnswered on October 08, 2017 at 12:16 PM
We do not keep a copy of the entry when the Auto Delete Submissions is used.
Note, that we do store the copies of the emails sent, so it is recommended to edit the content of the emails or remove them.
For extra security, you may consider enabling an advanced form encryption option:
- gilpalAnswered on January 14, 2018 at 08:58 AM
Any news about jotform signing BAA to gold/enterprise accounts?
- MarvihAnswered on January 14, 2018 at 11:46 AM
I believe you can request BAA only for Enterprise plan.
You can contact Jotform Enterprise sales team by going to this link https://www.jotform.com/enterprise/ then click Contact JotForm.
- JotForm SupportRoseAnswered on April 10, 2018 at 04:10 AM
Great news! JotForm now offers HIPAA compliance. This means users in the healthcare industry can use JotForm to collect sensitive patient information through consent and onboarding forms, medical history updates, online bill payments, and prescription refill requests.
HIPAA-compliant forms require a Gold pricing plan, which is only $99 a month or a Silver pricing plan, which is $39 a month. A business associate agreement (BAA) is also available upon request.
For more information about our HIPAA-compliant forms, visit www.jotform.com/hipaa.
- JotForm SupporttinaAnswered on April 19, 2018 at 07:18 AM
Update: HIPAA is available for Silver plan as well.