JotForm User Guide / Form Emails /

How to Delete Notifications/Autoresponder

How to Delete Notifications/Autoresponder

JotForm Notification contains e-mail address(es) which receives submission data when a user submits a form. Some users created many notifications for multi-recipient purposes but don't know how to delete them when no longer needed. So, how to delete the Email Notifications and Autoresponders? Please find the steps below:

1. Click SETTINGS at the top > EMAILS on the left > place your mouse over the notification > then hit the TRASH BIN icon.

2. Afterwards, confirm it by clicking YES on the next section.

Comments and suggestions are welcome below. If you have a question, post it in our Support Forum so we can assist you.

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  • mdkeenan22

    not interested revers charges 33.00 on my card

  • marksilbermann

    I cant seem to find the setting to delete email notifications?
    Can someone help,please?

  • marksilbermann

    I cant seem to find the setting to delete email notifications?

  • lindaeworks4yougmailcom

    Very helpful. info Thank you.

  • rsynetzer

    Is there a way to stop every form created from having these default notifications? I know I can remove/amend, but I'd rather not have them there to begin with for every new form.

    Taking into account best data protection practices, by default, using email to send potentially sensitive personal data to the registrant and ourselves via insecure email isn't good at all.

  • stephenjackson


    I have sorted out the email fields , so thanks for that. My last problem is that i have to press `add another traveller` even if not required, to be able to proceed to the next page.
    My form has been shared with me by Mike Morris - Academy Travel Request Form.
    I think that this is the final hurdle.

    Thanks again for your help

  • stephenjackson

    I have a field that requires First name - Surname - Age. Then a button to add another traveller.
    I can`t move to the next page unless I press the button. Also, when i do add another traveller, only one name appears on the email confirmation.
    How can i make this work?

    Many Thanks

  • Albego

    Muchas Gracias

  • WestfieldGC

    I seem to be having the same issue, I am not able to locate the settings tab. therefore can not change the email settings.


    I am not able to locate the settings tab.

    I tried both the top of the screen and my profile account and it does not show.

  • LFDjotforms

    I need to remove a party from the automatic email list. When I click on the "Emails" icon I don't get the list of people that are receiving the form. How can I delete the party and/or add another person???????>

  • info981

    Thank you!

  • ctnurses

    How do I see who I have getting notified of a registration submission. I need myself; my executive director; and my event coordinator and at the moment only two of us are getting the notice. But I am no longer able to see them listed as I did. So not sure exactly where I need to go to included the other email address so all three of us are receiving.

  • WaxLily

    great, just what i needed to know, ty!

  • poolcity

    it worked.

  • sarazahoor

    Thanks a lot for your help. I am really thankful to you.

  • sgleser

    i followed those instructions.
    Now how do i create a new autoresponder?