- edmencssAsked on October 05, 2017 at 12:27 AM
Thank you for providing more details Fiona.
May you please provide us a sample form that was restored?
We will check your account activity since the form deletion should be reflected here.
Looking forward to your response.
hello, this is a link to one of the forms that has re-appeared: https://form.jotform.com/50198991778980
- JotForm SupportChriistianAnswered on October 05, 2017 at 04:25 AM
I'm currently checking your account. Allow me some time to further investigate. I'll get back to you once I'm done.
- JotForm SupportChriistianAnswered on October 05, 2017 at 04:31 AM
As per checking the account history, the form (https://form.jotform.com/50198991778980) was deleted last November 4, 2015.
Since we can't track if the form was restored, could you please confirm that the sub-user of your account doesn't restore the forms that were deleted. We'll wait for your response before we will raise this issue to our second level.