My account is autosuspended

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    Asked on October 09, 2017 at 10:27 AM


    My account is autosuspended. Why? Help me please.

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    Answered on October 09, 2017 at 11:38 AM

    Our apologies. One of your forms (72813998336975) has been flagged down as a possible phishing form by our system. 

    We have this Phishing Detector tool which allows us to automatically suspend thousands of forms for phishing activities such as stealing credit card information, social security numbers, login credentials, child pornography, etc. However this tool is not yet updated to scan the current language in your forms and other similar languages, therefore most of the forms made in these languages are automatically suspended.

    To avoid this problem, we recommend creating your form using English as the main language. Then you can translate it to your own language after, you can also make it as a default. 

    To translate your form, just please follow our steps from this guide:

    Note that I already reactivated your account.