I do not receive emails from some forms

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    Agustín 
    Asked on October 10, 2017 at 05:16 AM

    Hola, estoy teniendo muchos problemas en recibir correos de presentaciones. los puedo ver a través del menú de jotform en envíos, pero no me llegan al correo que puse como destinatario que es: secretaria@eventosmce.es .



    muchas gracias

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    candy
    Answered on October 10, 2017 at 07:55 AM

    As far as I understand you do not receive submissions to your email address secretaria@eventosmce.es. We are sorry for the inconvenience you have. 

    As far as I check the email logs, the email address secretaria@eventosmce.es  seems to receive emails recently as you can see the screenshot below of our admin panel:


    Also, you can check your email logs as you can see in the following guide: https://www.jotform.com/help/293-How-to-View-All-Your-Form-Email-History 

    Besides, I have fulfilled your form named "INSCRIPCIÓN VII TALLER DE ABORDAJES QUIRÚRGICOS POSTERIORES EN COLUMNA LUMBOSACRA" and seen that your recipient email address has received the submission email successfully as you can see the screenshot below:

    I do not see any problem with sending emails currently. Could you please check your SPAM/JUNK/BULK folders of your emails folders?

    Thanks in advance.