New Form Layout: The form with required Input Table field cannot be submitted

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    JulieWatling
    Asked on October 10, 2017 at 11:54 AM
    Now there appear to be all sorts of problems happening with the form. It
    is saying on the final page in bright red
    There are errors on the form. Please fix them before continuing.
    Please advise asap - customers are still trying to use the form and this is
    creating us some severe embarrassment.
  • Profile Image
    BJoanna
    Answered on October 10, 2017 at 12:14 PM

    I was able to replicate mentioned issue when I tested your form and on my clone form.

    1507651693required.JPG

    This issue is related to the Configurable list widget on the second page of your form. That is only required field on the form. I will report this issue to our developers and we will inform you via this thread once this issue is resolved. 

    For now, I can only suggest you to un-require that field. 

    1507651968require.JPG

  • Profile Image
    JulieWatling
    Answered on October 10, 2017 at 12:14 PM

     

    OK not an ideal solution but I'll try it.

    How do I turn-off the form just whilst we're fixing the bugs?  If we turn it off, when we republish will it have a new link address or does it keep the original one?

  • Profile Image
    BJoanna
    Answered on October 10, 2017 at 12:28 PM

    You can disable your form and then enable it when you fix the issue. The form URL will not be changed. 

    How to Enable/Disable a Form

    I saw that the Configurable list field on the second page of your form is no longer required. I tested the form again and this time I was able to submit it.

    1507652765form1.JPG

    When the issue with the Configurable list widget is resolved, we will update you via this thread. 

  • Profile Image
    ceren
    Answered on October 11, 2017 at 11:17 AM

    Hello JulieWatling,

    We're sorry for the inconveniences. The problem related with the required input tables is fixed now.

    Thank you for contacting us.

    If you have any other question please let us know.