Unable to submit the form multiple times eventhough No check is selcted in the Unique Submission

  • Tracey Touma
    Asked on March 8, 2024 at 11:53 AM

    Hello - form is not allowing multiple submissions. "No Check" has been selected under "Unique Submissions". "Unique Field" requires verification of email address which is desired. Please advise.

    Page URL: https://www.jotform.com/help/64-how-to-set-unique-submissions-on-a-form/
  • Gaud JotForm Support
    Replied on March 8, 2024 at 11:58 AM

    Hi Tracey Touma,

    Thanks for reaching out to Jotform Support. I’m really sorry that this is happening. I'll do my best to help you. Can you please share with us the form URL in question so we can check? If the 'No Check' option is selected in the Unique Submissions, then you should be able to submit it multiple times. Can you please share with us what type of error you are getting when you are trying to submit it again?

    Once we hear back from them, we'll be able to move forward with this.