Why is my form stuck on please wait after clicking the submit button?

  • yjinc
    Asked on October 11, 2017 at 10:58 AM

    Hi,

    The form is not working today. Is there a problem?

    After clicking submit it just says please wait.

     

  • Kevin Support Team Lead
    Replied on October 11, 2017 at 12:17 PM

    The problem seems to be related to the embed method used since the current submit URL seems blocked, please try replacing the current code with the iFrame, this guide will help you getting such code from your form: https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code 

    Let us know how it goes. 

  • Kevin Support Team Lead
    Replied on October 11, 2017 at 12:17 PM

    The problem seems to be related to the embed method used since the current submit URL seems blocked, please try replacing the current code with the iFrame, this guide will help you getting such code from your form: https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code 

    Let us know how it goes.