Why does Facebook show an old title when sharing the form URL as a post?

  • Profile Image
    krodie
    Asked on October 18, 2017 at 02:46 PM

    When I post my link to facebook, the thumbnail says "Heading" instead of the name I put on the Heading "WhiffBox". How do I correct that?

  • Profile Image
    Jim_R
    Answered on October 18, 2017 at 04:10 PM

    Please keep in mind this isn't JotForm-related - It has something to do with how and when Facebook last scraped the URL you're posting and their raw OG tags.

    For your convenience, I've fixed this for you now.

    But, in case you encounter this issue in the future, here's what you need to do:

    1. Go to this page https://developers.facebook.com/tools/debug/sharing/ 

    2. Paste your Form URL

    Complete guide: Where-to-Find-My-Form-URL 

    3. Click the DEBUG button

    4. Scroll down to see how the URL is being shared in Facebook

    5. Click the SCRAPE AGAIN button