Why does Facebook show an old title when sharing the form URL as a post?

  • krodie
    Asked on October 18, 2017 at 2:46 PM

    When I post my link to facebook, the thumbnail says "Heading" instead of the name I put on the Heading "WhiffBox". How do I correct that?

    Jotform Thread 1276686 Screenshot
  • Support_Management Jotform Support
    Replied on October 18, 2017 at 4:10 PM

    Please keep in mind this isn't JotForm-related - It has something to do with how and when Facebook last scraped the URL you're posting and their raw OG tags.

    For your convenience, I've fixed this for you now.

    Why does Facebook show an old title when sharing the form URL as a post? Image 1 Screenshot 30

    But, in case you encounter this issue in the future, here's what you need to do:

    1. Go to this page https://developers.facebook.com/tools/debug/sharing/ 

    2. Paste your Form URL

    Complete guide: Where-to-Find-My-Form-URL 

    3. Click the DEBUG button

    4. Scroll down to see how the URL is being shared in Facebook

    5. Click the SCRAPE AGAIN button

    Why does Facebook show an old title when sharing the form URL as a post? Image 2 Screenshot 41