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TheArtistsPoolAsked on October 19, 2017 at 10:47 AM
Hi
I did a test to see how the form works with PayPal for £1.00, the payment was pending for two days.....can you advise how long it will take to process PayPal pmt if we should use your service. thank you
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David JotForm SupportReplied on October 19, 2017 at 12:32 PM
I checked your form and it looks like the payment was not completed. The submission should be showing under your incomplete payment submissions:
https://www.jotform.com/help/564-how-to-view-incomplete-payments-of-your-payment-forms/
If the payment was completed and showing in PayPal, you may need to enable IPN in your PayPal account:
https://www.jotform.com/help/276-How-to-Enable-IPN-for-Paypal