How to change Sender Email from JotForm to my company email

  • Profile Image
    Asked on October 20, 2017 at 04:22 AM

    Instead of the emails coming from JotForm which may confused the people I am sending this to...Can we somehow add in the company name?  so they know who it coming from..



  • Profile Image
    Answered on October 20, 2017 at 09:14 AM

    I assume you are referring to this form:

    When I checked this form email setting, I saw that you have two autoresponder emails and one notification.

    1508505010Screen Shot 2017-10-20 at 16.1

    I also checked the autoresponder emails where the outcomes as following:

    Autoresponder 1: Sender Name is set to "R&R Student Lets" but Sender Email is selected as

    1508505068Screen Shot 2017-10-20 at 16.1

    1508505085Screen Shot 2017-10-20 at 16.1

    Autoresponder 2: Sender Name is set to JotForm but you can change it to anything you want. In addition, Sender Email is selected as

    If you also want to change Sender Email from to your personal email, you can do it with the help of SMTP. Here is a detailed user guide:

    If you need any further assistance by our side, please do let us know. We would be pleased to assist you for any issue you may have.