How to change Sender Email from JotForm to my company email

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    jaydhillon10
    Asked on October 20, 2017 at 04:22 AM

    Instead of the emails coming from JotForm which may confused the people I am sending this to...Can we somehow add in the company name?  so they know who it coming from..


    Regards,

    Jay

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    Rose
    Answered on October 20, 2017 at 09:14 AM

    I assume you are referring to this form: http://www.jotformeu.com/form/72912125398359

    When I checked this form email setting, I saw that you have two autoresponder emails and one notification.

    1508505010Screen Shot 2017-10-20 at 16.1

    I also checked the autoresponder emails where the outcomes as following:

    Autoresponder 1: Sender Name is set to "R&R Student Lets" but Sender Email is selected as noreply@jotform.com

    1508505068Screen Shot 2017-10-20 at 16.1

    1508505085Screen Shot 2017-10-20 at 16.1

    Autoresponder 2: Sender Name is set to JotForm but you can change it to anything you want. In addition, Sender Email is selected as noreply@jotform.com.

    If you also want to change Sender Email from noreply@jotform.com to your personal email, you can do it with the help of SMTP. Here is a detailed user guide: https://www.jotform.com/help/244-How-to-Setup-SMTP-for-a-Form

    If you need any further assistance by our side, please do let us know. We would be pleased to assist you for any issue you may have.