I am having space storage problem. Please help.

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    Asked on October 30, 2017 at 10:50 AM

    I have deleted already my current submissions but my storage space is still full. What will be my next action to solve this issue? Thanks.

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    Answered on October 30, 2017 at 11:08 AM

    Your storage limit is still exceeds the maximum limit.

    You can check your storage limit from your account's settings.

    Go to: https://www.jotform.com/myaccount/usage

    You may need to delete more submissions to free more space or wait to refill your quota next month.

    However, you always have the chance to upgrade your account to get rid of such hassle.

    To upgrade your account, go to: https://www.jotform.com/myaccount/billing

    Let us know if you have any further query.