I am not able to access my account nor change the password

Prezados, 

Não estou conseguindo acessar a minha conta e nem alterar a senha, pois ao proceder na alteração o sistema apresenta a mensagem de erro:

JotForm is currently unavailable

Please try again at a later time.

The most likely causes:

The server is down for maintenance

There may be a network problem

The site may be experiencing excessive load

Solicito a liberação do meu acesso. Grato.

We apologize for the inconvenience, the reason why you got that error message was due to your account being suspended. Our phishing system suspended it, we have checked your forms, and they do not violate our terms of use: https://www.jotform.com/help/8-Terms-of-Use 

We have reactivated your account, and whitelisted your forms to prevent this from happening again. We would recommend you to also translate your forms to English, as our phishing system is not updated to scan forms made in other languages: https://www.jotform.com/help/298-How-to-Make-Your-Forms-Multilingual