If I exceed monthly limits, will it be reinstated at the start of the next month?

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    busytables
    Asked on November 01, 2017 at 08:00 AM

    Hi if i go over the monthly limit in a month and the form gets disabled, will it be reinstated at the start of the next month?

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    amy
    Answered on November 01, 2017 at 09:26 AM

    If you exceed monthly limits, yes, the counter is reset at the beginning of every month. However, if you exceed the total limits, the counter isn't reset at the beginning of every month like in the monthly limits and it requires to delete some data from your Jotform account. 

    Submissions, payment submissions and form views are monthly limits while forms, upload space and submission storage are total limits. 

    For further details, please check out our user guide: Understanding Your Account Usage and Limits