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Aaron41Asked on November 1, 2017 at 10:25 AM
All other features of the form will work. I can view and edit the form and fill out a new one, but it won't load the previous submission to edit.
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aubreybourkeReplied on November 1, 2017 at 11:42 AM
So you are trying to view the submissions for a form but you cant access them right?
I see you have shared forms. Its possible the form owner needs to grant you access to view submissions.
Instructions here:
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Aaron41Replied on November 1, 2017 at 1:10 PM
I will check, but we have had this access for years and this has not been an issue. I am not getting an error or you do not have access message. The page loads half way and then stops. Other sites and features of Jotform are working.
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Nik_CReplied on November 1, 2017 at 1:47 PM
If would be great if you could share what you see, as a screenshot, then you can attach it to this thread, here is how: https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum
We'll wait for your response.
Thank you!
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Aaron41Replied on November 1, 2017 at 2:06 PM
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Aaron41Replied on November 1, 2017 at 2:07 PM
Just freezes like in the above screen shot.
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aubreybourkeReplied on November 1, 2017 at 2:16 PM
Can you try clearing your browser cache and cookies?
Or you can try another browser?