From Submissions accidentally deleted

  • Profile Image
    amirahsuhaila
    Asked on November 01, 2017 at 10:59 AM

    I accidentally delete all my submissions and how do I revert it? I need the submissions back its important. 

  • Profile Image
    Chriistian
    Answered on November 01, 2017 at 11:54 AM

    Deleted submission cannot be undone. When you are deleting submission, a confirmation message is displayed.

    15095512802017-11-01_2345.png

    Even on the Delete All Submission button, you will need to input your password before you can delete all of your form's submission data.

    15095513452017-11-01_2345_001.png

    I will send this to our development team to see if the can recover the submission data of your form. However, we cannot guarantee this to you. Another way to see your submission data is to check your form's Email History. To access your form's email history, you can check this guide: How to view all your form Email History.

  • Profile Image
    dreiquevada
    Answered on November 01, 2017 at 11:57 AM

    This has a similar issue in this thread: How can I restore deleted submissions

    Unfortunately, as what the Jotform's technical support have said, there is no way to revert deleted submissions. However, you can have a workaround by using the Import Data app provided by Jotform where you will need to find the deleted submission in your email account and add them into the app to be resubmitted.

    If in case you are only referring to restoring your forms, you can take a look on the step-by-step process on how to restore deleted forms in Jotform's articles section through this link.

  • Profile Image
    uygar
    Answered on November 02, 2017 at 04:21 AM

    Hi, 

    Your submissions recovered from our backups. Please check them.