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LoriAsked on November 6, 2017 at 3:47 PM
I read that if you have a lower plan and exceed the limits, you get the chance to upgrade, but how does it work if you have the free plan and go over? Can you subscribe without disrupting the responses?
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jonathanReplied on November 6, 2017 at 5:55 PM
Please refer also to the user guide: Understanding Your Account Usage and Limits
If you exceed an account limit, the account will be in Overlimit Status which will prevent it from receiving any further submissions anymore.
Let us know if you need further assistance.