What if a free JotForm campaign exceeds the free limit?

  • Profile Image
    Asked on November 06, 2017 at 03:47 PM

    I read that if you have a lower plan and exceed the limits, you get the chance to upgrade, but how does it work if you have the free plan and go over? Can you subscribe without disrupting the responses?

  • Profile Image
    Answered on November 06, 2017 at 05:55 PM

    Please refer also to the user guide: Understanding Your Account Usage and Limits

    If you exceed an account limit, the account will be in Overlimit Status which will prevent it from receiving any further submissions anymore.

    Let us know if you need further assistance.