Hidden field is displayed in submission email even after the field is removed form email template

  • kidoruby
    Asked on November 7, 2017 at 9:58 AM
    Also, Spécial Savardises....(field) is showing in the notification even if I removed the line from the notification grid. it is a hidden field and should not be seen in the notification. (only appears in submission but not on pdf nor email notification
  • Welvin Support Team Lead
    Replied on November 7, 2017 at 11:40 AM

    Do you mean the fields under Spécial Savardises collapse/heading? You have three fields under this section which are present in the notifications of the form. You have the following:

    Hidden field is displayed in submission email even after the field is removed form email template Image 1 Screenshot 30

    Hidden field is displayed in submission email even after the field is removed form email template Image 2 Screenshot 41


    If you do not want these fields to appear in the email, you have to delete them. You said you removed the fields, but I think you removed the others. Please review.

    You should know it by checking the field names: https://www.jotform.com/help/146-How-to-Find-Field-IDs-and-Names