Submit button doesn't work in Firefox

  • skinnytrans
    Asked on November 7, 2017 at 12:16 PM

    Hi Jotform support,

    In my form the Submit button doesn't seem to be working in Firefox. It requests a non-existent textbox to be filled on the top of the page, and jumps to the top of the page.

    Can you give any advice what can cause it and how to correct it?

    Webpage: http://skinnytrans.ie/order.html

    Form: https://eu.jotform.com/build/63492001524346

    Kind regards,

    Skinnytrans


  • David JotForm Support
    Replied on November 7, 2017 at 1:25 PM

    Apologies for the delay.  This should now be fixed.  If it is not, try clearing your forms cache:

    https://www.jotform.com/help/229-How-to-Clear-Your-Form-Cache

    Let us know if the issue persists and we will look into this further.