Would the file sent to Dropbox still count against my form limits?

  • aporr3
    Asked on November 9, 2017 at 3:32 PM

    The integration works great, but do the files that are submitted and sent to Dropbox still count against the data allotment in JotForm?

  • Mike_G JotForm Support
    Replied on November 9, 2017 at 4:13 PM

    I believe you are referring to the Upload Storage limit and the Total Submission Storage limit which are Fixed Limits as explained in this guide — Understanding-Your-Account-Usage-and-Limits

    Yes, even if the submissions are also being saved to your Dropbox account, it will still count against your account limit because it is still being stored in your JotForm account. To free some space, you can always delete the submissions in your form — How-to-Delete-Form-Submission-Data. I understand that you are planning on saving your form submissions in your Dropbox account but we still advise that you create a backup of your submissions before deleting it



    Deleted submissions are irrecoverable.

    Another option that you can do is to automatically delete your form submissions from your JotForm account as you receive it using the Auto Delete Submissions App


    Forms added in the app will have its submissions instantly deleted as soon as it is received.

    I hope this helps. If you have other questions regarding this, please feel free to contact us again anytime.

  • aporr3
    Replied on November 13, 2017 at 11:43 AM
    Is there anyway to get the Take Photo widget photos to sync with Dropbox?

    Amos Orr
    Sent from Mail for Windows 10
  • BJoanna
    Replied on November 13, 2017 at 12:59 PM

    I have moved your new question to a separate thread and we will provide you an answer there shortly.