We paid to upgrade our account but our form is still showing a "quota exceeded" error.

  • everydayinferno
    Asked on November 14, 2017 at 11:18 AM

    Hello,


    We paid to upgrade our account but our form is still showing a "quota exceeded" error. Please assist.

    Page URL: Http://www.everydayinferno.con/scriptsubmissions.html
  • BJoanna
    Replied on November 14, 2017 at 12:21 PM

    Your account is active and your standalone form is working properly. However, I was able to replicate the issue on your embedded form. 

    http://everydayinferno.com/scriptsubmissions.html 

    1510679644overquota Screenshot 10

    I am not sure why your embedded form is not working. Please re-embed your form with the iFrame code to see if that will resolve your issue. Inside of this guide you can find how to get the iFrame code of your form: 

    Which Form Embed Code Should I Use

    If that does not resolve the issue, please let us know.