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eclarianaAsked on November 15, 2017 at 6:37 AM
I'm trying to embed my form as a lightbox to a Squarespace site with the code block, but nothing appears after I paste the code
Any idea of what could go wrong? Thank you very much.
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John_BensonReplied on November 15, 2017 at 8:43 AM
Please try re-embedding the form again by following this guide: https://www.jotform.com/help/220-How-to-Create-a-Lightbox-Form
If the issue persists, could you please provide the website link where you embedded the form so we can investigate it further?
Thank you.
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eclarianaReplied on November 15, 2017 at 9:59 AM
Hi,
Thanks so much, but I don't know what's going on. I'm not even able to preview my lightbox here on Jotform. There's no way to interact or button I can push when I select the preview option before copying the code:
Thanks again.
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eclarianaReplied on November 15, 2017 at 10:22 AM
I tried with a new form and I got this double script disabled message with the name of the form 'Peticio' below. I cannot interact with it.
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John_BensonReplied on November 15, 2017 at 11:19 AM
Please try to add the Lightbox code to your Squarespace by following this guide: https://support.squarespace.com/hc/en-us/articles/205815928-Adding-custom-HTML-CSS-and-JavaScript
After that, please try to enable the "Enable Scripts in Preview" option by following this guide: https://support.squarespace.com/hc/en-us/articles/206545137-Disabling-scripts-in-preview#toc-should-i-click--enable-scripts-in-preview--
Let us know how it goes. Thank you.
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John_BensonReplied on November 15, 2017 at 11:19 AM
Also, could you please provide the website URL so we can check it further?
We'll wait for your reply. Thank you.
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eclarianaReplied on November 15, 2017 at 4:50 PM
Hi,
Yes, the URL is here: https://www.movinhood.com/new-page/ and the lightbox is embedded just above the footer. But I think you won't be able to see it as I'm not even able to preview the lightbox on Jotform as there is no link to start:
Thanks for your kind help,
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eclarianaReplied on November 15, 2017 at 5:18 PM
Now I have added a lightbox here with the title Form in blue but when I click nothing happens: https://www.movinhood.com/compara-1
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MarvihReplied on November 15, 2017 at 7:57 PM
Please uncheck "Open on Page Load" option and try checking the Preview again.