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MUOCredentialsAsked on November 15, 2017 at 2:47 PM
Hi,
We pay $20 a month for Jotform. I have received an email saying we need to upgrade and no space when we are well below our allotted submissions. Can someone please contact me regarding this situation.
credentialrequest@gmail.com
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David JotForm Support ManagerReplied on November 15, 2017 at 3:48 PM
There isn't any live subscription for your account username "MUOCredentials". There was a Bronze subscription, but last payment received was on Sep 9, 2017. You may go ahead and upgrade your account: https://www.jotform.com/help/331-How-to-Upgrade-My-Account
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MUOCredentialsReplied on November 15, 2017 at 4:43 PMSo I need to make a payment for this month? Then I can cancel it in
December?
Credential Team
Kristin Cheramie / Ngan Ha
Miss Universe
Request Credential
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David JotForm Support ManagerReplied on November 15, 2017 at 5:02 PM
If you want to upgrade, you can do it, and cancel the subscription before it renews in December.