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victorfpaulaAsked on November 18, 2017 at 6:25 AM
Olá, meu formulário parou de enviar apenas uma das respostas por email.
O campo em questão é o "TOTAL DA COMPRA"
Funciona normalmente no formulário, só não está aparecendo no email.
Aqui está o Link do meu form- https://form.jotformz.com/71457172491661
Fui nas configurações dos destinatários, dupliquei e apaguei a antiga, mas mesmo assim o problema continua.
Como devo proceder? Alguém pode me ajudar :)
Page URL: https://form.jotformz.com/71457172491661 -
Nik_CReplied on November 18, 2017 at 6:57 AM
We're sorry for this inconvenience, I checked all three emails associated with your Notifier, and
I found out that this email: fldaneluzi@hotmail.com ended on the Bounce list, the reason is below:
Reason(s) : SMTP; 550 SC-001 (SNT004-MC8F9) Unfortunately, messages from
I removed it from the Bounce list so you should be receiving your emails now.
Other emails are not on the Bounce list.
I would advise you to check this guide on how to prevent email bouncing issues:
https://www.jotform.com/help/208-How-to-Prevent-Email-Bouncing-Related-Issues
If the issue persists, please let us know.
Thank you!