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TiedepropAsked on November 21, 2017 at 12:14 PM
Hi all,
I have e-mail alerts that go directly to a phone: ex: 555123456@vtext.com
The issue is that the edit link in the e-mail template works only on the Android platform phones, and does not provide a link on the iPhone devices...
Anyone have a solution to allow the edit link to show on an iPhone?
Thanks
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John_BensonReplied on November 21, 2017 at 1:46 PM
Unfortunately, the screenshot you're trying to provide did not reach the Support Forum. Please follow this guide on how to post a screenshot here in the Support Forum:
https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum
I cloned your form to test it further and I can see the Edit Submission link using iPhone 6s plus. Here's a screenshot:
May I know what iPhone model are you using?
I also cleared your form cache on our server, please try it again and see if the works.
We'll wait for your reply. Thank you.