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FirstPageMediaAsked on November 24, 2017 at 3:51 PM
I logged in to create my 75th form, and I was given an error that the current plan (Bronze) limits me to 25. Not sure how I got 26-74 built.
No big deal, because the Black Friday pricing is $50 off. I do the upgrade, and pricing didn't apply.
Not super happy and sort of confused.
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aubreybourkeReplied on November 24, 2017 at 4:25 PM
1. We have recently restructured our plans. The new limits for the plans are as follows:
2. You Black Friday purchase must have gone through. Because I checked your account and it shows you as a Silver plan customer.
Note that you can review your invoices here:
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aubreybourkeReplied on November 24, 2017 at 4:25 PM
1. We have recently restructured our plans. The new limits for the plans are as follows:
2. You Black Friday purchase must have gone through. Because I checked your account and it shows you as a Silver plan customer.
Note that you can review your invoices here:
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FirstPageMediaReplied on November 25, 2017 at 12:19 AM
Indeed the upgrade went through, however it is at $39/mo versus the advertised $19.
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liyamReplied on November 25, 2017 at 3:51 AM
Hello FirstPageMedia,
The Black Friday offer applies only to 1-year and 2-year subscription of Bronze and Silver plans. It does not include the monthly subscription. If you wish to subscribe under the offer, I recommend to cancel your subscription first.
Thanks.