How do I add recipients to my notification emails?

  • marynewton
    Asked on November 28, 2017 at 2:25 PM

    I am adding email addresses for notification emails and they keep disappearing.  It seemed to work yesterday, but now today when I log in the emails I added are gone.  What am I doing wrong?  How do I allow multiple people to get the notification emails?

  • Richie JotForm Support
    Replied on November 28, 2017 at 3:44 PM

    Hi,

    I checked your account  and it seems you're a Free user account.

    Only paid users can use the multiple recipients email notification.

    How do I add recipients to my notification emails?   Image 1 Screenshot 20

    You can read the guide here: https://www.jotform.com/help/39-Send-Notifications-to-Multiple-Recipients

    I hope this information helps you.

    Best Regards.