Autoresponder is not working

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    Asked on November 29, 2017 at 04:16 PM


    I have used my personal email address to test the auto-respond function on this form: and it is not working. I have tried several times.  I have checked my junk mail and my inbox there is nothing there saying I have completed the form. Can you please assist?



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    Answered on November 29, 2017 at 08:29 PM

    I have tried sending a test submission to the form and I have received the email without any issue. Please see the screenshot below:


    Are you still experiencing the issue? You may also consider setting up an SMTP email address as the sender email address by following the guide below:

    Please get back to us if you need any further assistance. We will be happy to help.