Forms show up in Chrome, but not in Firefox

  • MerrinRent
    Asked on November 30, 2017 at 12:14 AM

    Hello JotForm,

    I really like your app. It's just what I've been hoping for, but didn't think anyone had invented yet!

    I used it today to make a couple of forms. They show up perfectly in Chrome, but aren't showing up in Firefox.

    Did I do something wrong?

    Thanks for a brilliant app that really is easy to use,

    Merrin




  • janberk
    Replied on November 30, 2017 at 4:37 AM

    Hey, thank you for your kind comments.

    I can't see the form in Chrome too. I've checked your source code but couldn't find anything about jotform. Did you forgot to embed it? Please refer to this guide about embedding jotform to your site: https://www.jotform.com/help/67-Which-Form-Embed-Code-Should-I-Use

    If you need any further assistance please let us know.

  • MerrinRent
    Replied on November 30, 2017 at 11:31 PM

    Hello JanBerk,

    Thanks for your reply.

    I think the problem was that I had built the page in Cornerstone Page Builder. Once I rebuilt the page on the normal WordPress theme page, it has worked perfectly.

    Thanks,

    Merrin


  • John_Benson
    Replied on December 1, 2017 at 3:28 AM

    Thank you for letting us know and updating us, Merrin.

    If you need further assistance, feel free to contact us again.