Old Layout: Why is the disable on date feature not working with form.jotform sub domain?

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    DenCO
    Asked on December 02, 2017 at 06:27 PM

    The disable on Date feature is not working.  On my form https://form.jotform.com/72815439497167

    It did not disable on Dec 1 2017 at 23:59. I had to disable it manually just now .  This appears to be at least the third time ( in the last 3 months) this capability has failed.


    Please fix this featue,


    Thanks

    Von

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    Kevin_G
    Answered on December 02, 2017 at 09:33 PM

    Apologies for the inconveniences this may have caused to you. 

    I have been testing the form and noticed that the form was successfully disabled after the specified time was reached, my testing form can be found here: https://form.jotform.com/73358257137967 

    I would recommend you to clear your forms cache so you can load the latest version of your form: https://www.jotform.com/help/229-How-to-Clear-Your-Form-Cache 

    If the problem persists even after doing that, please let  us know.