E-mail field doesn't indicate underline mark

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    marcellobrazil
    Asked on December 05, 2017 at 05:30 AM

    When I try to type "_" the symbol gets blank.

    Can you help me please?

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    amy
    Answered on December 05, 2017 at 08:31 AM

    When I check it on one of my test forms, I am unable to replicate the issue. 

    1512480483email.gif

    I cleared your form's cache. I would like to recommend you to clear your browser's cache and try it again: How to refresh your browser's cache

    If your problem persists, please give us further details about your problem. A screenshot would be great: How to Post Screenshots to Our Support Forum

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    marcellobrazil
    Answered on December 05, 2017 at 08:32 AM

    maybe because I used Mozila instead of Chrome

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    amy
    Answered on December 05, 2017 at 09:48 AM

    I tried it both on the latest version of the Firefox and also on the very old version of Firefox. However, I am still unable to replicate the issue. Would you please let us know the form which you have the issue so that we can further check?

    Please check my results:

    1512485307Screen_Shot_2017-12-05_at_17_4

    1512485323Screen Shot 2017-12-05 at 17.4