Trying to download uploads

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    catherineleep
    Asked on December 05, 2017 at 12:21 PM

    Message received : Your request have been received. We will send you an email when your data is ready for download.


    When will I receive the email? Documents needed ASAP.

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    david
    Answered on December 05, 2017 at 01:17 PM

    I checked your forms and did not see any file uploads.  The file upload fields in your form are not set to required and it does not look like any of the users who submitted forms had submitted documents along with their submissions.

    You can check your form submission data directly from the submission view:

    https://www.jotform.com/help/269-How-to-View-Form-Submissions