- radixwebAsked on December 06, 2017 at 05:18 AM
I have downgrade from silver to broze and i have done payment for two years in advance than also its showing free version
- JotForm SupporttinaAnswered on December 06, 2017 at 07:02 AM
Above you see your billing history. According to this record:
on Dec 4, 2014: you upgraded your account PREMIUM YEARLY.
on Dec 4, 2015: your PREMIUM YEARLY subscription was renewed.
on Sep 13, 2016: you changed your plan from PREMIUM YEARLY to SILVER YEARLY. you only charged for 3 months ($71.47) on SILVER YEARLY plan in order to provide your billing date unchanged (Dec 4).
on Dec 4, 2016: you were charged for SILVER YEARLY plan.
on Nov 29, 2017: you canceled your SILVER YEARLY subscription.
on Dec 1, 2017: you upgraded again to BRONZE BI-YEARLY via PayPal.
You can see your invoices on Billing Page:
I upgraded your account to BRONZE plan. Your next billing date is Dec 1, 2019.
If you have any other questions, please let us know.