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office803Asked on December 6, 2017 at 7:15 AM
Can you please tell me where I see our billing/renewal information. Our credit card shows payment being charged but we have an email stating payment failed via PayPal.
Thank you,
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John_BensonReplied on December 6, 2017 at 9:46 AM
To check your Account Billing information, please log in to your account and open this link: https://www.jotform.com/myaccount/billing
You can check your invoice, payment method, your subscription plan, and the next billing date.
I hope this information helps. Let us know if you have questions.