Billing/Renewal Information

  • Profile Image
    office803
    Asked on December 06, 2017 at 07:15 AM

    Can you please tell me where I see our billing/renewal information.  Our credit card shows payment being charged but we have an email stating payment failed via PayPal.

    Thank you, 

  • Profile Image
    John_Benson
    Answered on December 06, 2017 at 09:46 AM

    To check your Account Billing information, please log in to your account and open this link: https://www.jotform.com/myaccount/billing

    You can check your invoice, payment method, your subscription plan, and the next billing date.

    I hope this information helps. Let us know if you have questions.