Google Sheets integration - broken link

  • milestonementors
    Asked on December 6, 2017 at 10:54 AM

    I am trying to set up an integration of a form with Google sheets (something I have done many times before). The integration tool claims that the integration is up and running, but the link I receive is incomplete and does not work. See the screenshot attached

     

    Jotform Thread 1315789 Screenshot
  • David JotForm Support Manager
    Replied on December 6, 2017 at 12:00 PM

    I just created a new form, and integrated with Google Spreadsheet, and the link was not broken:

    1512579246GoogleSpreadsheet Screenshot 10

    Please try the following:

    1) Remove the integration, if you had completed it.

    2) Clear your forms cache: https://www.jotform.com/help/229-How-to-Clear-Your-Form-Cache 

    3) Try integrating again: https://www.jotform.com/help/228-How-to-Integrate-Form-with-Google-Spreadsheet