Just upgraded my account and my form is no longer displaying on my website

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    jzachman34
    Asked on December 06, 2017 at 11:08 PM

    Hello! I just upgraded my account from the 'Free' account to the 'Bronze' account. Upon doing so, the form that I had hosted at http://giuliabaitaart.com/mobileartca.html has become invisible. Do you know why that may be?

    Thanks so much!

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    amy
    Answered on December 07, 2017 at 03:07 AM

    Our apologies for any inconvenience that has caused to you. I am able to replicate the issue. Would you please try to embed your form by using the iFrame method?

    Getting the Form iFrame Code

    If your problem persists, please let us know.

    We are waiting for your reply.

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    eee
    Answered on December 07, 2017 at 03:40 AM

    Hey @jzachman34,

    Problem is fixed,

    Kindest Regards,

    - Ertugrul.

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    jzachman34
    Answered on December 09, 2017 at 09:43 AM
    Il giorno gio 7 dic 2017 alle 09:40 JotForm ha
    scritto:
    ...
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    Nik_C
    Answered on December 09, 2017 at 03:07 PM

    @jzachman34,

    I'm afraid that we didn't receive your response completely. 

    If you're facing any issues please let us know.

    Thank you!

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    jzachman34
    Answered on December 09, 2017 at 04:43 PM
    Il giorno sab 9 dic 2017 alle 21:07 JotForm ha
    scritto:
    ...
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    liyam
    Answered on December 09, 2017 at 06:50 PM

    Hello,

    As it appears that the information you have sent us is incomplete, you may visit this link and post your concern or inquiry here: https://www.jotform.com/answers/1316593

    Thanks and warm regards.