My captcha field has stopped working on my forms

  • Profile Image
    excelfleet
    Asked on December 09, 2017 at 09:39 PM

    Hello,

    have you change the captcha form lately? I am using the simple option? 

    it just keeps spinning. usually it resolves on it own but it's been 3 days?

    help,

    evelyn

  • Profile Image
    Mike
    Answered on December 09, 2017 at 10:57 PM

    Thank you for contacting us.

    The issue might be related to some conflict between form and other scripts in your web page. In order to fix this try to use a form iFrame embed code:

    Getting the Form iFrame Code

    It should load the form in a protected frame.

    If you need any further assistance, please let us know.