Changes & Edits on Forms not Showing up in Preview

  • Profile Image
    MiamiContainer
    Asked on December 12, 2017 at 02:16 PM

    Hi there!

    None of my changes and edits on my forms show up when i preview them. At first it would just take like 30 mins or more now its not at all for hours changing. Please help!

  • Profile Image
    BDAVID
    Answered on December 12, 2017 at 03:41 PM

    I just cleared your forms cache, and checked the edit version vs the Preview version, and they both look the same:

    1513111227previewvsedit.png

    Please check again, and let us know if the issue persist.

  • Profile Image
    MiamiContainer
    Answered on December 12, 2017 at 04:20 PM

    Im not currently working on that form. However there is a problem with all of my forms. When you make changes they never update on the preview. When you cleared the cache it worked then when i made a change again it didn't. Ive attached another form I'm started. The hidden field will not display when the corresponding values are entered. 

    https://form.jotform.com/73454095597166

  • Profile Image
    david
    Answered on December 12, 2017 at 06:24 PM

    This should now be fixed.  Form updates should now be shown immediately after they are made.  Let us know if they are still not shown on your end and we will be happy to have another look.