Missing texts below the text boxes

  • Profile Image
    Asked on December 12, 2017 at 07:32 PM

    I am adding the Authorize.net app to all our forms. And sometime the descriptor text for the boxes does not show up. I have included the URL for one of the sites the text is missing. Please see the Credit Card Payment Information section.

    Please advise how I can get it back. I am doing the dame thing on every form, sometime the text does show up and sometimes it does not.

    Thank you,


  • Profile Image
    Answered on December 12, 2017 at 08:52 PM

    I believe that you are referring to the sub labels below the text boxes. Please insert this CSS code into your form:

    .form-sub-label {
      color: #000;

    If you need the steps on how to inject CSS codes into your form, please follow the steps from this guide: https://www.jotform.com/help/117-How-to-Inject-Custom-CSS-Codes

    Feel free to let us know if you have questions.


  • Profile Image
    Answered on December 13, 2017 at 04:43 PM
    New response received
    Thank you!
    I will give it a try 😊
    Georgia Shoemaker
    Expanding Horizons
    17581 Irvine Blvd., Suite #212
    Tustin, CA 92780
    Direct: 714-975-9941
    Fax: 714-564-8335
    [image: EH - Color - Signature]