Why the sale price is same as the original monthly price?

  • Profile Image
    Aronsk
    Asked on December 14, 2017 at 08:02 AM

    Good Morning, 

    I would like to upgrade with the 50% off sale, but when I go and update the payment it still has the none sale monthly price. Why is that?


    Thank you, 

    Kelsey Arons

  • Profile Image
    Sabbir
    Answered on December 14, 2017 at 08:38 AM

    Sorry for the inconvenience.

    Please note that, the sale price is only applicable for yearly and bi-yearly payment schedule. Monthly payment schedule is not applicable for the sale price.

    You can avail the sale price once you upgrade your subscription for 1 or 2 years payment schedule.

    If you have any further query, please let us know.

  • Profile Image
    Aronsk
    Answered on December 14, 2017 at 08:43 AM
    Thank you for your response, but what you are saying is not what is being advertised on your website.
    [cid:image001.png@01D374B7.5E60B670]
    Thank you,
    Kelsey Arons
    Lake Minneola High School
    Innovative Learning Specialist
    M.Ed
    352-394-9600 ext. 5187
    Under Florida's "Public Records" law, absent a specific exclusion, written communications to or from Lake School District employees are considered public records. E-mail communication with this correspondent may be subject to public and media disclosure upon request.
    ...
  • Profile Image
    Sabbir
    Answered on December 14, 2017 at 08:53 AM

    Sorry for any misunderstanding.

    If you upgrade with any of the higher plans, you will see the payment schedules mentioned with the sale price for yearly and bi-yearly and original price for monthly.

    For example, if you upgrade to Bronze account, you will see something like this:

    1513259511saleprice.jpg

    Here you will see the sale price mentioned with the yearly and bi-yearly payment schedule.

    If you have any further query, please let us know.

  • Profile Image
    Aronsk
    Answered on December 14, 2017 at 09:43 AM
    Then why even mention the monthly prices? That is miss leading.
    Thank you,
    Kelsey Arons
    Lake Minneola High School
    Innovative Learning Specialist
    M.Ed
    352-394-9600 ext. 5187
    Under Florida's "Public Records" law, absent a specific exclusion, written communications to or from Lake School District employees are considered public records. E-mail communication with this correspondent may be subject to public and media disclosure upon request.
    ...
  • Profile Image
    david
    Answered on December 14, 2017 at 11:39 AM

    The discount is 50% off monthly pricing, billed annually.  The promo email states "Through December, buy a JotForm annual plan and save 50 percent."  The discount does not apply to monthly subscriptions and it not applied to the yearly rate.  Though I will admit this is a bit confusing, it does accurately describe the discount.