How to disable stripe id from autoresponder

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    Mimich
    Asked on December 15, 2017 at 05:29 PM

    Hi I have setup an autoresponder each time a stripe customer buys through JotForm and I don't want them to see the stripe customer id option, (See screenshot below) how do i disable that?

    1513376922scr1.png

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    Marvih
    Answered on December 15, 2017 at 05:38 PM

    You can select which fields of your products to show on your Autoresponder notification by stripping them one by one.

    Here is the guide for that https://www.jotform.com/help/231-How-to-Strip-Payment-Labels-and-Separate-Payment-Info-on-Email-Alerts

    For stripe Payment tool, the customer ID field is named "customerid", so you can exclude that in your Autoresponder so it won't show.

    Please let us know if you need further help and kindly provide us the form ID/URL so we can check it.