I am getting 5 submission emails with each form submission, they are all exactly the same, do you know why this is happening?

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    swindells
    Asked on December 18, 2017 at 06:52 PM

    Hello, I am getting duplicate emails, so when one form is submitted I get 5 emails. One is from the name of the customer and says 'New submission' and the others are from Jotform. Please can you help me work out why this is happening. Thank you

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    BDAVID
    Answered on December 18, 2017 at 08:47 PM

    I believe you are referring to this form: https://form.jotformeu.com/60273058308352 

    You are getting those 5 emails, because you have created 5 notifications:

    15136478955.png

    Please follow this guide to delete them: https://www.jotform.com/help/132-How-to-Delete-Notifications-Autoresponder 

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    swindells
    Answered on December 19, 2017 at 05:47 AM

    That worked, thank you! I really don't know how I ended up with so many notifications as I didn't set them up, they are deleted now, simple, thank you