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65kotse78Asked on December 19, 2017 at 9:53 PM
Hello,
Dont need the paid version, please cancel it and please give me back the FREE version. Thanks. Richard Trent
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Ashwin JotForm SupportReplied on December 20, 2017 at 1:59 AM
I did check your account and found that you have paid through your PayPal account. It needs to be cancelled from your PayPal account. You may like to take a look at the following guide which should help you on how to cancel PayPal subscription: https://www.jotform.com/help/336-How-Can-I-Cancel-My-PayPal-Subscription
Your PayPal subscription id: S-3EH11054LD050361Y
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Ashwin JotForm SupportReplied on December 20, 2017 at 1:59 AM
I did check your account and found that you have paid through your PayPal account. It needs to be cancelled from your PayPal account. You may like to take a look at the following guide which should help you on how to cancel PayPal subscription: https://www.jotform.com/help/336-How-Can-I-Cancel-My-PayPal-Subscription
Your PayPal subscription id: S-3EH11054LD050361Y