Please discontinue my PAID subscription. Go back to FREE version

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    65kotse78
    Asked on December 19, 2017 at 09:53 PM

    Hello,


    Dont need the paid version, please cancel it and please give me back the FREE version. Thanks. Richard Trent

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    ashwin_d
    Answered on December 20, 2017 at 01:59 AM

    I did check your account and found that you have paid through your PayPal account. It needs to be cancelled from your PayPal account.  You may like to take a look at the following guide which should help you on how to cancel PayPal subscription:  https://www.jotform.com/help/336-How-Can-I-Cancel-My-PayPal-Subscription 

    Your PayPal subscription id:  S-3EH11054LD050361Y

  • Profile Image
    ashwin_d
    Answered on December 20, 2017 at 01:59 AM

    I did check your account and found that you have paid through your PayPal account. It needs to be cancelled from your PayPal account.  You may like to take a look at the following guide which should help you on how to cancel PayPal subscription:  https://www.jotform.com/help/336-How-Can-I-Cancel-My-PayPal-Subscription 

    Your PayPal subscription id:  S-3EH11054LD050361Y