Banned IP

Hi
About the problem ,I try clearing my browser caches and cookies,but
it still displayed "Your IP address has been banned."How can I doing
this?Thank you

Hi Chloe,

Thanks for reaching out to Jotform Support. Generally, the IP address shall be blocked when an account is suspended by our anti-phishing system. But, no worries, I have whitelisted your IP Address. Kindly retry to access Jotform from your IP and if the issue persists, could you send us the IP address coming from this page?

Let us know if there’s anything else we can help you with.