Subsmission limit has been reached for the account.

  • Karan_Khanna
    Asked on March 27, 2024 at 10:21 AM

    if I have a gold plan & my monthly submission limit is over.

  • Wilson JotForm Support
    Replied on March 27, 2024 at 10:45 AM

    Hi Karan_Khanna,

    Thanks for reaching out to Jotform Support. If you reach the limit monthly limit for submission, your forms will be disabled, and you need to wait for the counter to reset back to zero. The counter resets back to 0 on the same day you subscribe to the plan. You can check that through account usage and limits. We also have a guide here about Understanding Your Account Usage and Limits. To check your account usage and the date when it will reset. Let me walk you through it:

    1. Select your Avatar icon and then click Setting.
    2. Choose the Usage tab.
    Subsmission limit has been reached for the account Screenshot 20
    If you wish to increase your submission limits for free, please visit this link here.

    Let us know if there’s anything else we can help you with.