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rebecca.salmAsked on March 27, 2024 at 10:39 AM
I only have 12 submissions, not sure how my upload data is reached. Can I download those submissions and delete them to have more upload data?
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Neil JotForm SupportReplied on March 27, 2024 at 10:52 AM
Hi Becky,
Thanks for reaching out to Jotform Support. I went ahead and recalculated your Upload Space. It is now at 40.78/100.00. Also, yes, you can download the uploaded files and then delete them to free up your upload space. Let me show you how:
To download your submissions:
- In Jotform Tables, select the submissions you want to download.
- Click Download All, and select Download Attachments.
After that, we will delete the uploaded files to free up space. Here's how:
- Still in the Jotform Tables, select an uploaded file.
- Then, click on the Trash icon to delete it.
That's it. Give it a try and let us know if you need more help.