Can I download uploaded files to free up more upload space?

  • rebecca.salm
    Asked on March 27, 2024 at 10:39 AM

    I only have 12 submissions, not sure how my upload data is reached. Can I download those submissions and delete them to have more upload data?

  • Neil JotForm Support
    Replied on March 27, 2024 at 10:52 AM

    Hi Becky,

    Thanks for reaching out to Jotform Support. I went ahead and recalculated your Upload Space. It is now at 40.78/100.00. Also, yes, you can download the uploaded files and then delete them to free up your upload space. Let me show you how:

    To download your submissions:

    1. In Jotform Tables, select the submissions you want to download.
    2. Click Download All, and select Download Attachments.

    Can I download uploaded files to free up more upload space? Image 1 Screenshot 30

    After that, we will delete the uploaded files to free up space. Here's how:

    1. Still in the Jotform Tables, select an uploaded file.
    2. Then, click on the Trash icon to delete it.

    Can I download uploaded files to free up more upload space? Image 2 Screenshot 41

    That's it. Give it a try and let us know if you need more help.