Can't review the attached photos in the email

i cant seem to access the photos loaded into jotform

Hi Christopher,

Thanks for reaching out to Jotform Support. Are you trying to view the images attached to the email that was sent to you after filling out a form? If so, you will need to contact the form owner so they can have their requirement to Log in to View Uploaded Files settings disabled. But, if you're the form owner, you can easily disable it, Let me walk you through it:

1. Login to your Jotform account.
2. Hover your mouse over your Avatar/Profile picture on the right side of the screen.
3. In the dropdown, click on Settings or this link to go directly to your Settings page.
4. Now, go to the Security tab and uncheck the box next to Require Login to View Uploaded Files under the Privacy section.

That's it. Now, you won't have to log in to see/download files uploaded with your submissions. We also have a guide to help you learn How to Unrequire a Login to View Uploaded Files.

Give it a try and let us know if you need any help.