ClickUp Integration: Date and Priority fields are not showing in ClickUp account

Hello in my form: https://form.jotform.com/240865569822064, the due date and urgency (priority) are not being sent to CU. I've tried 2x and not sure what the issue is.

Thanks in advance.

Hi Misael,

Thanks for reaching out to Jotform Support. I’m sorry you're having difficulties with this. I cloned your form and tested it to see if I could replicate the issue, but everything was working properly. Check out the screencast below to see my results:

As you can see, I was able to receive the due date, and the selected urgency. Can you explain a bit more about the issue, so I can get a better idea of what's happening? If you can take a screenshot of what’s happening, that will help us to better understand what’s going on. We have a guide about how to do that here.

Once we hear back from you, we'll be able to help you with this.

Sorry for not being clear. I need the due date and urgency to be sent into ClickUp fields. Everything else is mapped properly but those two fields are not coming over.

Hi Misael,

Thanks for reaching out to Jotform Support. I cloned your form and tested it to check if I could replicate the issue but everything was working properly. Check out the screencast below to see my results:

After investigating it a bit, I found that the Due Date and the Project Urgency fields are not mapped in your ClickUp integration which is why the data is not in your ClickUp account. Checkout the screenshot below:

Please map the fields and make a test submission.

Give it a try and let us know how it goes.

Thank you. For some reason, my changes weren't saving. Got it working now.