I received an email to verify my email and when I hit the verify button it says my email is something different.

  • Howard Curran
    Asked on March 27, 2024 at 4:19 PM

    Why is the verify my email that I received saying my email is different when I hit the verify tab.

  • Jefferson JotForm Support
    Replied on March 27, 2024 at 4:42 PM

    Hi Howard,

    Thanks for reaching out to Jotform Support. I’m sorry you’re having trouble with this. Can you share a screenshot of the error you are receiving when you verify your email so we can help you more? You can just paste the screenshot in your response and it will add the image. You can also save the screenshot in your local drive and then use the upload icon on the top toolbar to upload the image. We also have a guide about How to Post Screenshots to Our Support Forum that you can check out.

    I received an email to verify my email and when I hit the verify button it says my email is something different Screenshot 20

    After we hear back from you, we’ll have a better idea of what’s going on and how to help.