How to enable disabled forms and why it was disabled?

  • AddisonMagazine
    Asked on March 27, 2024 at 9:04 PM
    Finally some of my forms are greyed out …what does this mean?
  • Aravir JotForm Support
    Replied on March 27, 2024 at 9:15 PM

    Hi AddisonMagazine,

    Thanks for reaching out to Jotform Support. If your forms are grayed out, that means it's disabled. If you want to enable those forms, here's how to do that:

    1. On your My Forms page, select the form you want to enable and click on More on the right side.
    2. Then select Enable. How to enable disabled forms and why it was disabled? Image 1 Screenshot 20

    You can also check our guide on How to Enable or Disable a Form.

    Reach out again if you have any other questions.

  • HAND RODNEY
    Replied on March 28, 2024 at 6:41 AM

    Thanks for this, but I’m curious who disabled these forms … Because of something we did not do is it something that’s automatically done on your end?

  • Kris Ann JotForm Support
    Replied on March 28, 2024 at 7:08 AM

    Hi AddisonMagazine,

    Thanks for getting back to us. The possible reason why some of your forms were disabled must be because of the form settings. If you set your form and select any Disable options in the screenshot below:

    How to enable disabled forms and why it was disabled? Image 1 Screenshot 30

    Let me show you how to check the Form Status:

    1. In Form Builder, go to Settings.

    2. Under Form Status, you can see the status of your Form.

    How to enable disabled forms and why it was disabled? Image 2 Screenshot 41

    Let us know if you have any other questions.